Terms of service

Ordering

All online orders completed with a payment method are considered final once payment has been received.

Orders submitted using the “Request for Quote” option are not confirmed orders until pricing, availability, freight and payment have been finalised with Barbeques & More.

If there is an issue with stock availability, freight charges, pricing, or product suitability, we will contact you as soon as possible to discuss your options before dispatch.

Payment, Pricing & Promotions

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

We do our best to keep website pricing accurate and up to date. However, prices, promotions and availability may change without notice.

Online pricing and in-store pricing may occasionally differ due to website promotions, supplier price changes, clearance items or in-store offers.

If you are visiting the store to purchase a specific item, we recommend contacting us first to confirm current pricing and availability.

Promotional offers, discounts, free shipping offers or bundle deals may be subject to specific terms and may not apply to already discounted, clearance, special order or finance purchases unless stated otherwise.

SMS & Email Marketing Terms

By subscribing to Barbeques & More SMS or email marketing, entering your details at checkout, or opting in through one of our subscription forms, you agree to receive communications from us.

These may include:

Order updates
Abandoned checkout reminders
Product updates
Special offers and promotions
Event reminders
Back-in-stock notifications
Review requests
Other marketing or transactional messages

Message frequency may vary.

Consent to receive marketing messages is not a condition of purchase.

You can unsubscribe from SMS marketing at any time by replying STOP to any SMS message received from us, where available.

You can unsubscribe from email marketing by clicking the unsubscribe link included in our marketing emails.

Standard message and data rates may apply depending on your mobile provider.

For help or questions, please contact us through our website contact page or by contacting the store directly.

Changes to Messaging Services

From time to time, Barbeques & More may update or change the phone number, short code, email platform, or messaging service used to send customer communications.

If this occurs, we will do our best to ensure unsubscribe and help options remain available and easy to use.

Privacy

Your privacy is important to us.

Please refer to our Privacy Policy for information about how we collect, store and use your personal information.

Privacy Policy: 

We only send marketing communications to customers who have opted in or where we are otherwise permitted to do so under applicable Australian laws.